Privacy Policy

                                                                Welcome to Olivia Lane Salon!

At Olivia Lane Salon, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and share your information to ensure transparency and trust in our practices. By engaging with our services, you agree to the terms outlined herein.

1. Collection of Information

We collect personal information directly from you when you interact with our salon, website, or mobile applications. This information may include but is not limited to your name, contact details, appointment preferences, and payment information. We may also collect information about your usage of our services to improve user experience and tailor our offerings to your needs.

2. Use of Information

The information we collect is used to provide and improve our salon services, communicate with you about appointments, promotions, and updates, process payments, and enhance your overall experience with us. We may also use aggregated and anonymized data for analytical purposes to better understand trends and customer preferences.

3. Sharing of Information

We do not rent, sell, or share your opt-in information with third parties for their direct marketing purposes. However, we may engage trusted service providers to assist us in delivering certain services such as text marketing, credit card processing, scheduling software, shipping, data analysis, and promotional services. These service providers are contractually obligated to handle your information securely and are only permitted to use it for the purpose of providing services to us.

4. Consumer Opt-In

We obtain opt-in consent directly from you, the individual consumer, and do not obtain or use opt-in lists that have been rented, sold, or shared. Our privacy practices align with industry standards and regulations, ensuring a direct connection between our brand and your consent for communication.

5. Text Messaging

In some instances, we may use text messaging services such as Textel to communicate with you about appointments, promotions, and updates. While we may share necessary information with these service providers to facilitate messaging, we do not sell or share your opt-in information for any third party's business purposes.

6. Your Choices

You have the right to review, update, or delete your personal information stored with us. You may also opt-out of receiving promotional communications at any time by following the unsubscribe instructions provided in our messages or by contacting us directly.

7. Updates to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. We encourage you to review this Policy periodically for any updates. Continued use of our services constitutes your acceptance of these changes.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or practices, please contact us at (850) 571-3582.

Thank you for choosing Olivia Lane Salon!